Privacy & cookies

Who we are

Anna Mendes Design LTDA (41.691.725/0001-50) operates this website and studio shop. Our address is Avenida Epitacio Pessoa, 3490, Lagoa, Rio de Janeiro, RJ, Brazil. Contact enquiries@annamendes-design.com about your data or privacy choices.

Enquiries, accounts and orders

We use the contact, company and collection details you provide to answer enquiries, review access requests, provide artwork and support orders. Our registration form saves your name and email when you continue from its first step, even if you do not finish registration. Later steps save your company details and answers. Buying artwork or requesting access does not subscribe you to optional email marketing.

The Pattern Cloud provides the shop and processes account and order information under its own notice. Payment providers process payment details. Website hosting, database and email providers help us operate these services.

Website measurement and advertising

Google Analytics and PostHog help us measure visits and campaigns. Microsoft Clarity helps us understand browsing through session recordings and interaction data. When enabled, these tools can receive page activity, browser and device information and cookie identifiers.

We use Meta Pixel and server conversion events. Meta can receive visited URLs, activity such as registrations and enquiries, IP addresses, browser information and advertising identifiers. For some conversion events we send hashed names or email addresses for matching. Hashing does not make this information anonymous.

Meta uses event information for measurement, matching, targeting and delivering ads, and may combine it with information from other websites and its services. See Meta’s privacy policy and ad choices.

Your choices

In Australia and other consent-first regions, optional browser analytics and advertising wait for Allow. In US states where our site uses an opt-out default, these tools can start automatically unless you have declined or your browser sends Global Privacy Control without a saved permission. A saved choice takes priority. You can change your choice using Privacy choices on this website.

Decline stops future optional browser tracking. It does not undo data already sent. Your browser choice is saved for up to one year; clearing cookies or using another browser may require choosing again. Essential account and security functions remain available. Before a choice, limited measurement may run without persistent analytics identifiers.

For account-linked advertising, stored data, customer-list matching or a withdrawal across devices, contact us with your account email. This browser control is not a promise to erase data already held by providers.

Storage and your rights

Our providers may process data outside your country. We keep account, enquiry and order information for the purposes described here and applicable recordkeeping needs. Retention differs by service and record type. Contact us for details about a particular record, its recipients and transfer safeguards.

You may ask about our use of your data, request access, correction or deletion, withdraw consent or object to direct marketing. Some records may need to be retained to meet legal obligations or resolve disputes. You may also raise concerns with the privacy authority that applies to you.

Shop and provider notices

This notice covers the studio’s use of data. The Pattern Cloud privacy notice separately explains the platform’s processing. Contact us if a shop cookie notice appears inconsistent with the studio tracking described here.